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Discuss Housing Allocations in Patch and Pads on Rear Party; What happens if you turn down your quarter offer? It is a fact of life in the Army that no two married quarters are ever the same. This is fine if you find yourself moving ...
  
  1. #1
    Senior Member bootifull's Avatar
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    Housing Allocations

    What happens if you turn down your quarter offer?

    It is a fact of life in the Army that no two married quarters are ever the same. This is fine if you find yourself moving from a smaller, shabbier house to a bigger, smarter one, but not when it’s the other way around. When this happens moving house on posting takes on a whole new level of stress.

    So what happens if, having received your quarter offer, you’ve popped round to view your new home and, horror of horrors, you realise that its too small for your furniture, has no garden, overlooks a major main road and is miles away from the unit and you only have one car between you? Naturally your first instinct will be to reject the quarter and await another offer in the hope that it will be something better (or maybe even somewhere that you actually requested on the 1132 application!). It is at this point that you should stop and think seriously about the consequences of rejecting the quarter offer. Unfortunately, it is another fact of life that there is an increasing shortage of married quarters in many areas in the UK. Therefore, if you decide to turn down your first offer for personal reasons you will automatically go to the bottom of the housing waiting list (having also lost your eligibility to a private hiring). In areas where quarters are still plentiful, you should receive a second offer fairly quickly but, if you happen to be applying to an area that is short of quarters, you may spend weeks, even months, awaiting a second offer. The penalty for this decision may be that the serving member of the household will be required to go ahead and start the new job leaving the rest of the family behind. You may also find that you can only retain for 28 days at your previous location before the Housing Information Centre (HIC) serve you with a Notice to Vacate, thus leaving you stuck between the two locations with no quarter at all!

    I should explain at this point that under the JSP 464 housing regulations, ‘personal reasons’ covers absolutely every conceivable reason you can possibly think of for refusing a quarter. Here are a few of the more common ones:
    •Furniture doesn’t fit
    •Lack of garden
    •Too close to a main road
    •No garage
    •Too far away from unit
    •Too far away from school and no transport
    •Flat offered when house preferred
    •Poor state of repair/decoration
    •Bedrooms too small for children to share

    The only permitted reason for refusing an offer, and not having to go to the bottom of a waiting list, being when the HIC makes an offer of SFA below entitlement. Not much room for manoeuvre there then.

    Of course, as families, many of us have experienced the frustration of being told that there are no quarters in the area that we have requested to move to, only then to find out on arrival that there are several houses that have been empty for months awaiting repairs, or others occupied by families that are no longer stationed in the area. DIO Ops Accommodation, with the support of the chain of command, are working to ensure that families are occupying quarters only in their entitled locations, or that they have a legitimate reason for retaining a quarter in a previous location.

    So before you reject that first SFA offer, give some serious thought to the possible consequences for your family. If you have already turned down one house and are considering rejecting a second offer, then you may find yourself struggling to obtain any quarter allocation at all as the JSP 464 housing regulations only require the HIC to make two offers of SFA.

    If you wish to consult JSP 464 tri-Service Accommodation Regulations (TSARs) they can be found on the DIO website
    Mimi: "I'm a fat f*ck. I'm a f*cking fat f*cker".

  2. #2
    Moderator bodger's Avatar
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    Stickied. Cos it's good info!

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    Moderator Gonzo's Avatar
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    You know, I have never thought about refusing a qtr. I think I only ever would if it was dangerous.
    Carpe Diem


    "Wit is educated insolence."

  4. #4
    Moderator bodger's Avatar
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    I considered it when we moved into this quarter. It was an absolute tip. Porridge stuck to the walls, filthy cooker (so bad they just skipped it and brought me a new one), cupboards still chocablock with packets of food, bathroom so filthy even the kids were revolted. HIC were prepared to do it but once you've arranged all the phone, broadband etc it doesn't seem worth the effort. I got the marigolds out and bitched like a demon for about 6 hours until the shipping turned up instead.

  5. #5
    Junior Member Gober's Avatar
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    Just seen this on a facebook group!

    We recently turned down a quarter for various reasons (work and personal) and were offered a new alloaction a few days later. Being extra nice to Aldershot HIC may have helped.

    Guess it really depends on where you are posted too and what is available at the time. I know some people who have turned down quarters for ridiculous reasons. As bodger says, if the quarter is grim on move in your best bet is to bitch like a demon for hours and then crack on with the marigolds.

    I personally would clean any new quarter from top to bottom as you dont know what grubby little people occupied it before you!

  6. #6
    Junior Member NCSHEA's Avatar
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    Quote Originally Posted by bodger View Post
    I considered it when we moved into this quarter. It was an absolute tip. Porridge stuck to the walls, filthy cooker (so bad they just skipped it and brought me a new one), cupboards still chocablock with packets of food, bathroom so filthy even the kids were revolted. HIC were prepared to do it but once you've arranged all the phone, broadband etc it doesn't seem worth the effort. I got the marigolds out and bitched like a demon for about 6 hours until the shipping turned up instead.

    how on EARTH can anyone give back an SFA in that state anyway?? they are always so bloody picky when we move out of anywhere...
    HOORAY for sarcasm!

  7. #7
    Moderator bodger's Avatar
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    Quote Originally Posted by NCSHEA View Post
    how on EARTH can anyone give back an SFA in that state anyway?? they are always so bloody picky when we move out of anywhere...
    That's the joys of the pre-paid march out. The previous occupant handed over the cash for the clean and SERCO or whoever else's job it is to arrange the cleaners, trousered it and just left us to it.

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    Quote Originally Posted by bodger View Post
    That's the joys of the pre-paid march out. The previous occupant handed over the cash for the clean and SERCO or whoever else's job it is to arrange the cleaners, trousered it and just left us to it.
    I didn't know you could do that! we paid £250 to get ours properly cleaned but they still fined us afterwards for stuff on the cooker and limescale on the shower!

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    Junior Member NCSHEA's Avatar
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    i have never cleaned myself, always paid for it to be done. the place always has to be hoovered, clean sink and toilets. di you put in a complaint?
    HOORAY for sarcasm!

  10. #10
    Moderator bodger's Avatar
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    Not all SFA are handled by DE (or whatever they're calling themselves this week) so what standards you have to leave a property for the pre-paid clean varies. This particular one had a sliding costs scale. Obviously the previous tenants had opted for the full blown number.

    Obviously I put in a complaint otherwise HIC wouldn't have agreed to me refusing it and re-allocating the same day!

  11. #11
    Moderator bodger's Avatar
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    sandra - that shouldn't have happened if you used a cleaner who was DE recommended and do 'guaranteed march-out' standard cleans. They should have been brought back to do the job properly.

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    It was definitely DE recommended as he got the leaflet off the notice board at work and there were flyers round base! We were quite naive at the time, it was our first ever MQ and we didn't know then what we do now and as we were also having to fork out for one of the carpets in the bedroom after young son tried to iron it - don't ask!! we just paid up when the bill came through. We've learnt a lot over the years and we now list everything, and I mean everything, when we march in right down to dents in doors and peeling wallpaper and I can assure you that if this happened again, there is no way I would pay it without a fight first!

  13. #13
    Junior Member NCSHEA's Avatar
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    Quote Originally Posted by bodger View Post

    Obviously I put in a complaint otherwise HIC wouldn't have agreed to me refusing it and re-allocating the same day!
    but you said in the earlier post you didnt refuse it, only considered it.

    i am confused.
    HOORAY for sarcasm!

  14. #14
    Moderator bodger's Avatar
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    Quote Originally Posted by NCSHEA View Post
    but you said in the earlier post you didnt refuse it, only considered it.

    i am confused.
    OK, here you go. Chapter and verse for you.

    Arrived at SFA from a 5 day travel from shores afar. Walked into property and discovered pig sty. Told woman we were not happy and were considering refusing. She goes away and finds another vacant property to move us into. Bodger thinks of all the dramatics in trying to put broadband and telephone lines in place from afar and decides against it.

    Therefore, although I didn't sign the paperwork and scrawl 'refused' across it in blood, if I had taken the new property which was offered, the original property would have been refused.

    Or you could look at it in another way. We refused it verbally, were offered another property and then changed our minds. Cos I can.

    Less confused now?
    Last edited by bodger; 14-07-2011 at 15:40. Reason: for clarity
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    Senior Member Mrs_M's Avatar
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    I wouldn't even think of refusing a quarter. When we moved to this one we came from Germany so couldn't even get to look through the windows as to what we were getting. I didn't have a clue whether everything we had brought in Germany and fitted in our quarter there, would fit into this one.
    Thats just the way you live when you're moving with the forces!!

  16. #16
    Junior Member NCSHEA's Avatar
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    Quote Originally Posted by bodger View Post
    OK, here you go. Chapter and verse for you.

    Arrived at SFA from a 5 day travel from shores afar. Walked into property and discovered pig sty. Told woman we were not happy and were considering refusing. She goes away and finds another vacant property to move us into. Bodger thinks of all the dramatics in trying to put broadband and telephone lines in place from afar and decides against it.

    Therefore, although I didn't sign the paperwork and scrawl 'refused' across it in blood, if I had taken the new property which was offered, the original property would have been refused.

    Or you could look at it in another way. We refused it verbally, were offered another property and then changed our minds. Cos I can.

    Less confused now?
    ok yes thanks. no need to be snappy. i guess the refusal paperwork would cause them hassle? i bet she was expecting trouble / complaints about it before you arrived if she had seen the state of it. why on earth did they bother offering you it? necky sods, just shows doesn't it, what they would try and get away with.
    HOORAY for sarcasm!

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    Hi...,
    Nice sharing....I visit last time DIO website,but it have not enough information about JSP 464 tri-Service Accommodation Regulations (TSARs).If you know other website name related to it please send me.Thanks in advance

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    The first quarter we were offered was a small flat with no garden when we specifically stated that we have a dog so would be needing a garden for him. We refused this offer and just under a month later were offered a lovely spacious house with very large garden!
    I had always been wary of turning down an offer as they may offer us something worse next time! But this doesn't seem to have been the case.
    Dont be scared of turning down an offer o a house/flat if it is for valid reasons, I.e. it doesn't fit the needs of your family.
    X x x

  19. #19
    Senior Member Special_Tree's Avatar
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    I believe the rules have now changed and the second offer should arrive within 15 days of the first refusal. However the state of affairs now sod refusal I'm bloody terrified we're going to be lucky to get anywhere at all when we move.

    As for requesting a garden for a dog that is all it is. A request. We asked that our garden fence be fixed so the dog couldn't escape and were told in no uncertain terms that they housed families not pets and that they were the sole responsibility of the family. So no garden would just mean more walks really.
    Last edited by Special_Tree; 30-07-2013 at 20:27.
    "Never say never, because limits, like fears, are often just an illusion"

  20. #20
    Senior Member South's Avatar
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    The whole "I can't have a flat because I have 14 guinea pigs" thing really pees me off (I'm not joking either, I can't be the only one who recently saw that on a certain Facebook group...Sorry but just because you have pets, doesn't mean you are more entitled to a house than anyone else. Of course everyone is entitled to turn down an offer if they want, and if you get the house you were wanting then fair enough, because it was obviously available anyway. But I do think people need to be aware that they could just be offered another flat, and then they'd have to like it or lump it. I wonder whether they would then go and private rent...I doubt it.

    The only house I have come near refusing was our second quarter which was filthy and we refused to sign for it until they had got the cleaners back in.

    Maybe I just have an easy ride because I only have 2 children, no pets, no American fridge/freezer, no corner sofa etc etc etc.

    But yes, it is definitely now 15 days for second offer after refusing the first, which is better than the 5/6 months some people were waiting before.

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