Thread: Paradigm Welfare Phones

Those nice people who provide the welfare phones have asked me to publicise the following:

WelComE Telephone and Internet
The MoD places significant importance on providing welfare facilities right up to the front line. Paradigm's satellite communications system provides telephone and internet services to all entitled UK military personnel, allowing them to keep in contact with home.

Family and friends information
Family and friends can leave voicemail messages and top-up the Paradigm account cards of entitled UK military personnel currently serving on operational duty overseas.

Top-up service
We will need the following information from you:
* The name and rank of account holder
* Paradigm account card number
* Your own debit/credit card details

Voicemail service
You will need to:
* Dial 0906 130 10 10 (premium number)
* At voice prompt, enter the Paradigm account card number of the person to whom you wish to leave a message
* Leave your message
* Hang up

For further details, please contact:
The WelComE Customer Contact Centre
Opening hours: (UK) Mon to Fri 0600hrs to 2200hrs
Telephone: 01438 282121
E-mail: customersupport@paradigmservices.com
www.paradigmservices.com

Originally Posted by BadCO

Those nice people who provide the welfare phones have asked me to publicise the following:

WelComE Telephone and Internet
The MoD places significant importance on providing welfare facilities right up to the front line. Paradigm's satellite communications system provides telephone and internet services to all entitled UK military personnel, allowing them to keep in contact with home.

Family and friends information
Family and friends can leave voicemail messages and top-up the Paradigm account cards of entitled UK military personnel currently serving on operational duty overseas.

Top-up service
We will need the following information from you:
* The name and rank of account holder
* Paradigm account card number
* Your own debit/credit card details

Voicemail service
You will need to:
* Dial 0906 130 10 10 (premium number)
* At voice prompt, enter the Paradigm account card number of the person to whom you wish to leave a message
* Leave your message
* Hang up

For further details, please contact:
The WelComE Customer Contact Centre
Opening hours: (UK) Mon to Fri 0600hrs to 2200hrs
Telephone: 01438 282121
E-mail: customersupport@paradigmservices.com
www.paradigmservices.com

Nice one dad.....

Thank you for bringing this to our attention. I was searching for it the other day with no joy until Elsie came to the rescue.

Did they tell you for 10 GBP, he gets 11 minutes!!!!!!!!!!!!!

Big rip-off!!!!!!!!!!!!!!!!!!!!!! :evil:

Depends where they are my tenner got me 70 minutes!

my OH got 60 mins for £10

Perhaps that's 11 minutes of calls to a mobile Elsbody?

A friend of ours was using his paradigm minutes to call his wife in spain, while he was in Iraq-I don't remember him complaining about the cost.

We got 60 minutes of UK landline calls for £10.
Plus they get 20 or is it 30 minutes now? welfare minutes each week.

30 mins welfare mins

And the thing that amazes me is they have just increased the minutes from 20 to 30 because guess what.... prisoners get 20 minutes free a week.... how disgusting is that ! :!: 8O :P

Hi all,

Rinky, I purchased a tenner worth of calls. He rings me on our landline. He is in Stan I'm in Germany would that make a difference? I should of asked when I rang Paradigm how long it would last.

Got me thinking now.

They told me how much it was per minute when I called it doesn't where they call just what type of phone they call from. If in camp 11p per min or double if on sat phone.

Mind you it is worth every penny to hear their voice x

Sat phones must add to the cost, I wouldn't know for sure. My husband only ever rang from his main base.

I do agree rmlady, I don't know how much I'd pay just to know he is ok.
I think I am having a fluffy moment!

Hopefully it will soon pass.

Rinky xxxxxxx

Hi there,

Pretty new to all this... I've beeen sent emails from OH from a paradigm site. However I am responding to them but they keep getting rejected. :x

Any hints or tips here? Is it something his end??

Don't know what i'm doing wrong and OH is getting annoyed that i'm not responding!!

Can anyone help please??!

Oooops, I didn't even know paradigm did email. Sorry I can't help with that I'm afraid.
I'll do a bit of digging and see what I can find.
Have you tried to call their customer services?

XXxx

http://www.paradigmsecure.com/?OBH=36&ID=13

Gave them a call, and all sorted now.

Thans Rinky! :lol:

Oh good I am glad.

Its very irritating when things don't work how they are supposed to. The people at paradigm I have always found quite helpfull.

Have fun with your emailing.

xx